As a global company, the protection of your data and its lawful handling are particularly important to us. For this reason, we process personal data exclusively in accordance with applicable law.

Below we provide you with information about data protection on our website: 

Contact person for data protection

If you have any questions about the processing of your personal data or your rights and claims regarding data protection, please contact us using the following contact details:

MEILORA
-Data Protection Officer-
Sülzburgstrasse 20
50937 Cologne

Email: data protection officer@meilora.store

General information, terminology and legal basis

Data protection on our website is very important to us. Therefore, we strictly adhere to the legal regulations when collecting, processing, and using your personal data. This means that we only process your personal data if there is a legal basis. Data processing is therefore only carried out if this is necessary to provide our contractual services (e.g. processing orders) and online services, or is required by law, if you as the user have given your consent, or if we have a legitimate interest in the processing. This includes, for example, the analysis, optimization, economic operation, and security of our online offering within the meaning of Art. 6 (1) (f) GDPR, reach measurement, the creation of profiles for advertising and marketing purposes, the collection of access data, and the use of third-party services.

The legal bases can be found in the following articles of the GDPR:

• Consents: Art. 6 (1) (a) and Art. 7 GDPR;

• Processing to fulfill our services and implement contractual measures: Art. 6 (1) (b) GDPR;

• Processing to fulfill our legal obligations: Art. 6 (1) (c) GDPR

• Processing to protect our legitimate interests: Art. 6 (1) (f) GDPR. For details on data transfer, please refer to the section in this privacy policy.

“ Disclosure of data ”

To ensure your safety when visiting our website, we would like to inform you about which data we process, when, for what purpose, and on what legal basis. We also provide you with information on how the protection of your personal data is ensured and what rights you have as a data subject regarding the processing of your personal data.

This privacy policy can be accessed, saved and printed at any time at https://meilora.store/datenschutz .

The terms used below, especially "personal data," are taken from the General Data Protection Regulation (GDPR). The legal meaning of the individual terms can be found in Art. 4 of the GDPR, which contains definitions of the respective terms. All terms used in the masculine form are to be understood as gender-neutral.

Collection and storage of personal data as well as the type and purpose of their use Log files

When you visit our website www.icrush.de, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatically deleted:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which access is made (referrer URL)
• browser used and, if applicable, the operating system of your computer, as well as the name of your access provider. We process this data for the following purposes:
• Ensuring a smooth connection to the website
• Ensuring comfortable use of our website
• Evaluation of system security and stability, as well as for other administrative purposes. The legal basis for data processing is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the aforementioned purposes of data collection. Under no circumstances will we use the collected data to draw conclusions about you personally. This data will be evaluated for marketing purposes.

The processed information will only be stored for as long as necessary for the intended purpose or as required by law.

Fulfillment of the contract

To fulfill our contractual obligations and provide our services, we process your inventory and contract data in accordance with Art. 6 (1) (b) GDPR. Inventory data includes, in particular, your name and address. Contract data includes, in particular, all services used and payment information.

Customer account/orders

You can create a user account on our website. This allows you to view your orders and contact information. During the registration process, you will be required to provide personal information. The user accounts you create with us are not public. Access is only possible by entering your username and password.

During the registration or login process, as well as when you use our website services, we store your IP address and the time of your respective activity on our website. This storage is based on our legitimate interests and, equally, against the background of protection against unauthorized use. This stored data will only be passed on in cases permitted by law; see the " Disclosure of Data " section of this privacy policy.

If data is entered in the contact form or in the user profile, we process this data – as well as the usage data, which includes in particular entries in the contact form or in the user profile – in order to display product information (based on the services you have used so far), for example.

To protect against misuse of your data, you must "activate" your customer account for successful registration. To do so, we will send an email with an activation link to the email address used for registration. We will then confirm the successful creation of your customer account by email. If the customer account is not activated within 7 days, your specified data will be automatically deleted. As a registered ICRUSH customer, you have the option of ordering our services conveniently and easily on our website. To process orders, we must store certain personal data. For your order, we need your correct name (i.e., your full name) and your address details. We need your email address so that we can confirm receipt of your order and otherwise communicate with you. You can view and change this information at any time after registration.

You also have the option of logging in with your Facebook account. For details, please refer to the " Facebook Connect " section of this privacy policy.

We will always obtain your additional express consent to use the data stored in your customer account for advertising purposes (e.g. sending newsletters).

If you are no longer interested in your customer account, you can cancel it at any time. To do so, send us an email to info@icrush.de, clearly stating the intention to terminate the account. Legal relationships still to be processed remain unaffected. This applies in particular to orders that have already been placed and are not yet completed.

If the user account is terminated, we will delete the data stored there immediately, unless there are commercial or tax law reasons or other mandatory legal provisions within the meaning of Art. 6 (1) (c) GDPR that prevent this. For this reason, it is your responsibility to back up the data stored in your user account in good time before the end of the contract upon termination.

When deleting your customer account, your personal data generated here will also be deleted if you have submitted a request to this effect and there are no statutory retention periods that prevent this, or if the data is no longer required to fulfill the purpose for which it was stored, or if its storage is inadmissible for other legal reasons. The request must be sent either by email or by letter to the address specified under the heading " Contact Us" in this privacy policy.

Sharing of data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We will only share your personal information with third parties if:

• You have given your express consent in accordance with Art. 6 (1) (a) GDPR
• the transfer is necessary according to Art. 6 (1) (f) GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data
• in the event that there is a legal obligation to transfer data in accordance with Art. 6 (1) (c) GDPR, and
• this is legally permissible and is necessary for the processing of contractual relationships with you according to Art. 6 (1) (b) GDPR.

Data transfer to shipping service providers

If you have given us your express consent to do so during or after your order, we will pass on your email address to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating the delivery.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this declaration.

DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany

We work with FIEGE Logistik Stiftung & Co. KG to store, pack, and ship our products. To ensure these processes run smoothly, your name, address, and order details will be forwarded to FIEGE Logistik Stiftung & Co. KG. This data will only be passed on to fulfill the contract purpose.
Further information about Fiege Logistik Stiftung & Co. KG can be found at: https://www.fiege.com/de.

Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. The cookies used here do not cause any damage to your device and do not contain viruses, Trojans, or other malware.

The cookie stores information related to the specific device used. However, this does not mean that we directly know your identity.

The use of cookies serves, on the one hand, to make using our services more pleasant for you. We also use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, to optimize the user-friendliness of our website, we also use temporary cookies that are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognize that you have already visited us and which entries and settings you have made, so you don't have to enter them again.

We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offering for you. These cookies allow us to automatically recognize that you have already visited our site when you visit again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and the legitimate interests of third parties in accordance with Art. 6 (1) (f) GDPR.

Most browsers automatically accept cookies. However, you can configure your browser to refuse cookies or to always prompt you before a new cookie is created. However, completely disabling cookies may prevent you from using all the features of our website.

You can delete stored cookies in your browser’s system settings.

You are free to object to the use of cookies, which are used in particular for reach measurement and advertising purposes, via the deactivation page of the Network Advertising Initiative http://optout.networkadvertising.org/ , as well as via http://www.youronlinechoices.com/uk/your-ad-choices/ and via http://www.aboutads.info/choices .

Use of tracking and analysis tools

Google Analytics

This website uses functions of the web analysis service Google Analytics provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. The advertising agency morefire GmbH (Hohenstaufenring, 29-37, 50674 Cologne, datenschutz@more-fire.com) within the framework of a contract processing agreement.

These services also use cookies. The information generated by the cookies is usually transferred to a Google server in the USA and stored there. Due to IP anonymization (anonymizeIp) on our website, your IP address will be shortened and transmitted incompletely by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there.

Google is a certified member state of the Privacy Shield Framework ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ). This guarantees that Google complies with European data protection law.

Google uses the information obtained through cookies on our behalf to evaluate user behavior on our website and to compile reports on website activity. Google also uses this information to provide us with other services related to website and internet usage. The IP address transmitted in this context will not be merged with other Google data.

You can prevent cookies from being saved by selecting the appropriate settings in your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de .

You can prevent Google Analytics from collecting your data by clicking on the following link: Disable Google Analytics . This will set an opt-out cookie that prevents the collection of your data on future visits to this website.

You can also find more information about Google Analytics and Google's data protection policy at http://www.google.de/intl/de/policies/privacy/ .

The legal basis for the use of Google Analytics is Art. 6 (1) (f) GDPR.

We would like to inform you that we have concluded a data processing agreement with Google in accordance with Art. 28 GDPR. The strict requirements of the German data protection authorities for the use of Google Analytics are fully implemented.

Your personal data will be deleted or anonymized after 14 months.

Google Ads

Google Ads Customer Match

Facebook Pixel

Social networks

Facebook Connect

Further integration of third-party content and services

Payment service providers

Google Web Fonts

Bootstrap – Content Distribution Networks (CDN)

Klaviyo

Newsletter distribution

Contact us

As a visitor, you have the following options to contact us:

• by email to info@meilora.de
  
• via our contact form

If you contact us by email, your email address, the time of the email and the data resulting from the message text and, if applicable, from the attachments will be processed.

If you contact us by telephone, your telephone number and, if requested during the conversation, your name, email address, time of the call and details of your specific request will be processed.

If you contact us by post, your address data, such as your last name, first name, street, place of residence and postal code, as well as the date and time of receipt of the mail and any data resulting from your letter itself, may be processed.

When you contact us via the contact form on our website, we process the data you enter in the input fields. Mandatory information includes:

• name
• E-mail address

You can provide the following information here on a voluntary basis:

• Content of your subject
• Content of your message

By sending your message via the contact form, the following data will also be saved:

• Your IP address
• Date and time of sending

The purpose of processing the above-mentioned data in the context of each contact is to process the contact request and to be able to contact you to answer your request.

The other personal data processed when you submit your contact request via the contact form (IP address, date and time of submission) serve to prevent misuse of our contact form.

As soon as the data is no longer required to achieve the purpose for which it was collected, it will be deleted. When processing your data, we treat mandatory and voluntary information equally.

The legal basis for the processing of personal data when you contact us is Art. 6 (1) (b) GDPR.

Our legitimate interest in this context stems from Art. 6 (1) (f) GDPR. This lies in being able to offer you the opportunity to contact us at any time and in being able to answer your inquiries. Personal data will only be processed for as long as necessary to process the specific contact request.

The recipient of the data is our server host, who works for us under a contract data processing agreement.

Rights of those affected

As a data subject, you have the right:

• Pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, if it was not collected from us, as well as the existence of automated decision-making, including profiling, and, where applicable, meaningful information about its details.
• to request the immediate correction of incorrect or incomplete personal data stored by us in accordance with Art. 16 GDPR
• to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
• to request the restriction of the processing of your personal data pursuant to Art. 18 GDPR, insofar as the accuracy of the data is contested by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing pursuant to Art. 21 GDPR
• pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another responsible party
• to revoke your consent at any time in accordance with Art. 7 (3) GDPR. This means that we may no longer continue the data processing based on this consent in the future, and
• Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work, or of our company.

If you would like to exercise your rights as a data subject, please contact datenschutzbeauftragter@meilora.de In these cases, we would like to point out that we must ensure that the respective request actually concerns the data subject who is asserting the rights.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority.

We would like to inform you that automated decision-making does not take place on our website.

Right of objection / revocation of consent

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) (f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons for doing so that arise from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.

You have the right to revoke your consent at any time with future effect, without affecting the legality of the processing carried out on the basis of the consent until the revocation.

If you wish to exercise your right of withdrawal or objection, simply send an email with the relevant content to datenschutzbeauftragter@meilora.store

Data security

Currentness and changes to this privacy policy